The adult children of a 74-year-old patient who has decision-making capacity ask the team not to tell their mother that her biopsy shows metastatic cancer, saying the news would 'destroy her.' What is the CNL's most appropriate response?
Show answer & explanation
Answer: B
Agree to withhold the diagnosis because the family knows her best: A competent patient's right to information belongs to her, not her family. Withholding at the family's request violates autonomy.
Explore with the patient how much she wants to know and who should be present: Correct. Asking the patient about her information preferences respects autonomy and any cultural values she holds. Disclosure then happens on her terms, which may include family involvement.
Tell her the full diagnosis right away to fulfill the duty of veracity: Truthfulness matters, but unrequested, abrupt disclosure ignores the patient's own preferences about how and whether she receives information.
Request a court-appointed guardian to make disclosure decisions for her: Guardianship is for patients who lack capacity. This patient has capacity, so the request is inappropriate and disrespectful.
For a patient with capacity, the patient, not the family, decides how much to know and who is present. Ask her before disclosing or withholding.