CQA Practice Test 14
10 free CQA practice questions in the real exam format, covering the official content areas, with an explanation for every answer.
Question 1 of 10
Audit ProcessAudit File — CNC Machining Cell 3 (Internal Audit IA-26-07)
An aerospace parts manufacturer audited its CNC machining cells against its ISO 9001-based QMS and work instruction WI-210 Rev D, First-Article Inspection. The lead auditor wrote the nonconformity report (NCR) below and presented it to the production manager at the closing meeting. The production manager submitted the CAPA response 21 days later. The lead auditor is responsible for reviewing the response and for follow-up. The internal audit procedure requires verification of effectiveness before an NCR is closed.
Nonconformity Report NCR-26-07-02
Requirement: WI-210 Rev D, step 4: "A quality inspector shall sign the first-article inspection (FAI) record before the production run is released."
Statement of nonconformity: First-article inspection is not under control in Cell 3. Operators appear to release jobs without regard for quality, and the cell lead admitted this happens "when we're busy."
Auditor's working notes (attached): FAI records were sampled for 12 jobs run in Cell 3 during March. Jobs 3104, 3111, 3117 and 3122 were released with no inspector signature on the FAI record.
Auditee CAPA Response to NCR-26-07-02
Correction: Parts from jobs 3104, 3111, 3117 and 3122 still in stock were re-inspected. All conformed.
Root cause: Operators released jobs without obtaining the inspector's signature on the FAI record.
Corrective action: All nine Cell 3 operators were retrained on WI-210 Rev D on April 18 (sign-in sheet attached). Status: complete.
Request: Please close NCR-26-07-02.
| Date | Follow-up activity | Result |
|---|---|---|
| Apr 25 | Reviewed the WI-210 Rev D training sign-in sheet | 9 of 9 operators signed |
| May 2 | Interviewed the Cell 3 lead | Stated "everyone follows the rule now" |
| May 2 | Reviewed re-inspection records for the four March jobs | All parts conforming |
| Jul 15 | Sampled FAI records for 15 jobs run in Cell 3, May–July | 3 of 15 released without inspector signature (all on second shift) |
Which revision would most improve the statement of nonconformity in NCR-26-07-02?