A CTRS reviews her schedule and realizes she has unknowingly offered fewer outings to clients with limited English. Which concept best explains this?
Show answer & explanation
Answer: A
Implicit bias: Correct. An unconscious attitude that shapes decisions without the person realizing it is implicit bias.
Ethnocentrism: Ethnocentrism is a belief that one's own culture is superior; the pattern here was unknowing, not a held belief.
Cultural humility: Cultural humility is the remedy (ongoing self-reflection), not the cause of the pattern.
Stereotype threat: Stereotype threat affects members of the stereotyped group, not the decisions of the provider.
Implicit bias is unconscious and shows up in patterns; reviewing one's own data is a way to detect it.