A resident with moderate Alzheimer disease walks to the door of the memory-care unit each afternoon. Today she says, "I have to pick up my children from school." Her children are adults.
Which response by the nurse is best?
Show answer & explanation
Answer: C
"Your children are grown now. You don't need to pick them up.": Reality orientation in moderate dementia often causes distress and arguments because the resident cannot hold on to the correction.
"You can't leave. The door is locked for your safety.": This is true but blocks her feelings and is likely to increase agitation.
"Tell me about your children. Let's sit and have a snack.": Correct. Validation responds to the feeling behind the words (her need to care for her children). Then redirection to a calm activity eases late-day agitation without argument.
"Wait here while I call the school for you.": This is a deception that feeds the false belief and may lead to more distress when no call comes.
In moderate to late dementia, validate the emotion and redirect rather than correct. Late-afternoon agitation (sundowning) also responds to routine, light and calm activity.