Using a situational leadership approach, which style should a nurse manager use with an enthusiastic new graduate RN who is just learning the unit's procedures?
Show answer & explanation
Answer: A
Directing: clear instructions, close follow-up and specific feedback: Correct. A committed but inexperienced 'enthusiastic beginner' needs high direction (task focus) with lower supportive behavior at first.
Delegating: hand over decisions and step back from day-to-day work: Delegating fits highly competent, highly committed staff, not a new graduate.
Supporting: shared decisions with little task direction: Supporting fits capable staff who lack confidence; this nurse first needs task direction.
Laissez-faire: minimal involvement so she can learn by trial and error: Laissez-faire is not a situational style and leaves a novice without guidance, which threatens safety.
Situational leadership matches style to follower readiness: directing → coaching → supporting → delegating as competence and commitment grow.