Three months after a program on safe patient handling, the NPD practitioner wants evidence at Kirkpatrick Level 3. Which data source best provides it?
Show answer & explanation
Answer: C
Participants' satisfaction ratings collected right after the class: Satisfaction ratings are Level 1 (reaction).
Post-test scores showing gains in knowledge of lift equipment: Knowledge or skill gains on a test are Level 2 (learning).
Unit observations showing staff now use lift devices in practice: Correct. Level 3 (behavior) measures whether learning has transferred into on-the-job practice.
A decline in staff injury claims over the following fiscal year: Organizational outcomes such as fewer injuries are Level 4 (results).
Kirkpatrick: Level 1 reaction, Level 2 learning, Level 3 behavior (transfer to practice), Level 4 results (organizational outcomes).