PMP Practice Test 10

Case study 3 — MetroLink trip-planning app (agile, Scrum)

You are the project manager, serving in a servant-leader role similar to a Scrum Master, for a regional transit agency's trip-planning app. A cross-functional Scrum team of seven developers works in two-week sprints (10 working days). The product owner, Lena, is the agency's digital services manager. The sponsor is the vice president of customer experience.

The current release goal is offline mode: riders should be able to see saved trips and service alerts when they lose signal in the underground stations. The sponsor recently told the agency's board that offline mode would launch at the end of Sprint 7. The agency's accessibility policy requires that every release meet WCAG 2.1 AA.

The team works from a shared product backlog that only Lena orders. Its working agreements say that new requests go to the product owner, that the team pulls work into a sprint during sprint planning, and that sprints are never extended. The team uses an AI coding assistant approved by the agency's IT security office, and it holds sprint reviews with a rider panel every two weeks. The developers have worked together for about six months, and their velocity has begun to stabilize.

In Sprint 5 planning, the team committed to 40 story points after the sponsor urged them to "stretch," even though recent velocity was lower. On day 4, the marketing director asked two developers directly to add a fare-cap banner to the sprint, and they agreed. The chart below shows the Sprint 5 burndown through day 7. The tables show the team's velocity history and the release backlog that remains after Sprint 5.