SHRM-CP Practice Test 5

Crestline Freight Services

Crestline Freight Services is a U.S. third-party logistics company with 950 employees at six distribution centers in three states. Jordan Reyes is the HR manager for its Columbus, Ohio, center, which has 210 employees and no union.

After losing a major retail client, leadership has approved eliminating 34 warehouse and clerical positions at Columbus within the next six weeks. The operations director, Dale Whitman, emails Jordan a list of names he chose himself, "based on who I think our weakest people are," and wants notifications to go out next Friday. Crestline has a written reduction-in-force policy that calls for selection based on documented skills, performance and certifications, but it has not been used in several years.

Reviewing the list, Jordan notices that 21 of the 34 names belong to employees over 50. One of them is a forklift operator who filed a safety complaint with OSHA two months ago. Rumors about layoffs are already spreading on the warehouse floor, and several supervisors have asked Jordan what to tell their teams.