SPHR Practice Questions (2026) — Free Sample Questions with Answers

17 free SPHR questions from our 150-question bank, grouped by content domain. Each answer explains why the right option is right — and why every wrong option is wrong.

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Leadership and Strategy

Question 1

Fallbrook Components has 600 full-time employees company-wide. At its machining plant, which has 180 full-time employees, it laid off 40 employees in March for lower demand. For the same reason, it now plans to lay off 35 more at the plant in May, within 90 days of the first layoff. What should the VP of HR advise?

Show answer & explanation

Answer: A

Aggregate the layoffs, notify before May, and address the March group's lack of notice: Correct. SPHR 1.12 — together the layoffs total 75 employees, about 42% of the site, which meets the mass-layoff test. Because they share one cause within 90 days, they are aggregated, so notice is owed to both groups; the March employees did not receive it, creating back-pay exposure that counsel should address now.

Rely on the unforeseeable business circumstances exception, since demand fell: Wrong exception: it requires a sudden, dramatic and unforeseeable event, which a gradual drop in demand is not, and even then it only shortens notice rather than removing it.

Proceed without notice, because each layoff on its own involves fewer than 50 employees: Ignores aggregation: layoffs within 90 days are combined when neither alone triggers WARN.

Give 60 days' notice to the May group only, since the March layoff has already passed: Understates the exposure: once the layoffs are aggregated, the March employees were also owed notice, so the missed notice must be addressed.

Under WARN, separate layoffs within any 90-day period are added together when each alone falls below the threshold, unless the employer shows separate and distinct causes; once aggregated, every affected group is owed notice.

Question 2

After a year of restructuring at Tamarind Insurance (1,800 employees), EAP use has tripled and short-term disability claims for anxiety and depression have doubled. Exit interviews cite unmanageable workloads, and managers say they do not know how to respond when an employee discloses a mental health concern. The CEO asks the CHRO for a strategy that reduces this risk. Which recommendation is most appropriate?

Show answer & explanation

Answer: A

Analyze the work drivers behind the claims, then redesign jobs and train managers to respond: Correct. SPHR 1.3 — the data point to organizational causes. Changing the work and teaching managers to respond, refer and protect confidentiality reduce the risk at its source.

Expand short-term disability coverage and assign a case manager to every mental health claim: Treats the claims after they occur; it does not change the workloads and manager responses that are driving them.

Launch a company-wide resilience app and a meditation challenge with prizes for participation: Individual-focused and too narrow: it asks employees to cope better with conditions the organization has not changed.

Expand the EAP to unlimited counseling sessions and promote it to employees in monthly emails: Addresses the symptom: more counseling helps individuals but leaves the workload drivers in place.

Treat rising mental health claims as a human capital risk with organizational causes: diagnose the work drivers, change them and equip managers, while keeping medical information confidential.

Question 3

Eight months after Aldine Health replaced annual ratings with quarterly coaching conversations, most managers have drifted back to a single year-end review. Managers attended training and say they understand the new process. Pay decisions are still based on the year-end form, and the HRIS still prompts for annual ratings. What should the VP of HR do?

Show answer & explanation

Answer: A

Embed the process in the HRIS, pay decisions and managers' goals: Correct. The change was never refrozen: systems and rewards still reinforce the old process, so they must be aligned with the new one (SPHR 1.9).

Restart the change with a new communication campaign explaining its benefits: Repeats the unfreezing stage when the gap is in reinforcing the change.

Let each department decide whether to keep the quarterly conversations: Abandons the change rather than fixing what is pulling managers back.

Repeat the manager training with more practice in coaching conversations: Managers already understand the process; the problem is reinforcement, not skill.

Lewin's refreeze stage: anchor a change in systems, rewards and accountability, or people revert to the old way.

Question 4

The VP of HR at Northfield Utilities budgeted $1,240,000 for external recruiting this fiscal year. Because two new substations opened early, actual recruiting spend was $1,398,000. What was the recruiting budget variance as a percentage of the budget? Enter an over-budget (unfavorable) variance as a positive number.

Enter a positive percentage rounded to one decimal place, without the % sign.
Show answer & explanation

Answer: 12.7 %

  1. Budget variance % = (actual − budget) ÷ budget × 100.
  2. Actual − budget = $1,398,000 − $1,240,000 = $158,000 (over budget, an unfavorable variance).
  3. $158,000 ÷ $1,240,000 = 0.12742.
  4. 0.12742 × 100 = 12.742%, which rounds to 12.7%. Common error: dividing by actual spend ($158,000 ÷ $1,398,000) gives 11.3%.

Budget variance is measured against the budget: (actual − budget) ÷ budget × 100; explain the business driver of any large variance.

Question 5

Ostrander Senior Living, a nonprofit operating 14 communities, has the mission "dignity in every stage of life." An investor group offers a partnership that would fund six new communities but requires staffing to be held at regulatory minimums. Before its vote, the board asks the CHRO for input. What is the most appropriate recommendation?

Show answer & explanation

Answer: B

Support the partnership because serving more residents in six new communities advances the mission: Ignores the conflict between the staffing condition and the mission; growth alone does not equal mission fit.

Assess how minimum staffing would affect care quality, turnover and mission, and outline alternative terms: Correct. The CHRO tests the opportunity against mission and values with evidence on the people consequences and gives the board options, not a reflex yes or no (SPHR 1.1).

Defer to the CFO's assessment because the partnership is primarily a financing decision: Abdicates HR's role: the condition is a staffing requirement with direct workforce and mission consequences.

Oppose the partnership outright because any staffing below current levels contradicts the organization's values: A conclusion without analysis; the board needs the size of the risk and possible alternative terms.

When a growth opportunity conflicts with stated values, senior HR quantifies the people and mission impact and frames alternatives for the decision-makers.

Workforce Planning and Talent Acquisition

Question 6

Corbett Manufacturing has 1,400 full-time employees at several sites. Classify each planned action under the federal WARN Act. Unless stated otherwise, all affected employees are full-time, job losses are permanent or for more than six months, and there are no other job losses at the site within 90 days.

Plant closingMass layoffNeither
Permanently shutting down a 60-employee distribution center, ending all 60 jobs in the same week
Shutting down one production line at a 500-employee plant, ending 55 jobs, while the rest of the plant keeps running
Laying off 520 of the 900 employees at the main plant for an expected 8 months while the plant keeps operating
Laying off 70 of the 200 employees at a molding plant for 9 months while the plant keeps operating
Laying off 80 of the 300 employees at an assembly plant for 9 months while the plant keeps operating
Laying off 150 of the 400 employees at a finishing plant for 4 months, with a firm recall date
Select one option in each row.
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Answer: Permanently shutting down a 60-employee distribution center, ending all 60 jobs in the same week: Plant closing; Shutting down one production line at a 500-employee plant, ending 55 jobs, while the rest of the plant keeps running: Plant closing; Laying off 520 of the 900 employees at the main plant for an expected 8 months while the plant keeps operating: Mass layoff; Laying off 70 of the 200 employees at a molding plant for 9 months while the plant keeps operating: Mass layoff; Laying off 80 of the 300 employees at an assembly plant for 9 months while the plant keeps operating: Neither; Laying off 150 of the 400 employees at a finishing plant for 4 months, with a firm recall date: Neither

Plant closing = shutdown of a site or operating unit with 50+ losses; mass layoff = 500+ losses, or 50–499 that are at least 33% of the site; layoffs of 6 months or less are not employment losses.

Question 7

In a hiring cycle for operations analysts at Belford Utilities, 120 applicants age 40 or older yielded 24 hires, and 160 applicants under age 40 yielded 48 hires. What is the impact ratio for applicants age 40 or older?

Enter a percentage rounded to one decimal place, without the % sign.
Show answer & explanation

Answer: 66.7 %

  1. Impact ratio = selection rate of the lower-rate group ÷ selection rate of the highest-rate group.
  2. Selection rate, age 40 or older = 24 ÷ 120 = 0.20 (20%). Selection rate, under 40 = 48 ÷ 160 = 0.30 (30%).
  3. Impact ratio = 0.20 ÷ 0.30 = 0.6667, or 66.7%.
  4. 66.7% is below 80%, so under the four-fifths rule this is evidence of adverse impact that calls for review of the selection process.

Divide the lower group's selection rate by the highest group's; a result under 80% (four-fifths) is generally treated as evidence of adverse impact.

Question 8

Granger Distribution (3,200 employees) reviews pass rates for its warehouse associate selection process. Which action should the VP of HR take first?

Pass rates by selection step, last 12 months
Selection stepMen pass rateWomen pass rate
Online work-style assessment60%54%
Physical ability test80%48%
Structured interview50%46%
Show answer & explanation

Answer: B

Set separate passing scores on the physical ability test for men and women so that pass rates are equal: Illegal: Title VII §703(l) prohibits adjusting scores or using different cutoffs on the basis of sex.

Review the validity evidence for the physical ability test and look for less discriminatory alternatives: Correct. Impact ratios: assessment 54/60 = 0.90, interview 46/50 = 0.92, physical test 48/80 = 0.60. Only the physical test falls below four-fifths, so it must be shown job-related and consistent with business necessity, and less discriminatory alternatives should be considered (Title VII; UGESP 29 CFR 1607).

Replace the entire selection process, because adverse impact anywhere in it exposes the whole process: Overbroad: the data isolate the problem to one step; the other steps pass the four-fifths screen.

Drop the online assessment, because it is the first step and screens out the most women overall: Wrong step: the assessment's impact ratio is 0.90, above four-fifths; the physical test (0.60) is the source.

Compute an impact ratio for each step; a step below 80% needs validation evidence (job-related, business necessity) and a search for less discriminatory alternatives, never group-based score adjustment.

Question 9

Mapleford Foods is selling its snack-manufacturing plant to Harbor Brands in an asset sale that closes in 75 days. The plant has 420 full-time employees. Harbor will hire 270 of them; Mapleford will terminate the other 150 on the closing date, and the plant will keep operating under Harbor. No other job losses are planned. As Mapleford's VP of HR, what is the most accurate advice on WARN?

Show answer & explanation

Answer: A

Mapleford must give notice: the 150 job losses are a mass layoff occurring on or before the date of sale: Correct. Under 20 CFR 639.4(c), the seller is responsible for notice of a plant closing or mass layoff up to and including the effective date of the sale. 150 of 420 (36%) at one site is a mass layoff (50–499 employees and at least 33%).

No notice is needed, because the plant will keep operating and therefore no plant closing will occur: Overlooks the mass-layoff trigger: WARN covers mass layoffs at a site that stays open, not only plant closings.

No notice is needed, because WARN exempts job losses that result from the sale of all or part of a business: There is no sale-of-business exemption for employment losses; a sale alone triggers no notice only when employees keep their jobs.

Harbor must give the 60-day notice, because Harbor decided which of the plant's employees it would not hire: Wrong party: the buyer is responsible only for closings or layoffs that occur after the effective date of the sale.

In a sale of business, WARN notice for losses up to and including the closing date is the seller's duty; losses after the closing are the buyer's. A site that stays open can still have a mass layoff.

Talent Management

Question 10

Dorrance Manufacturing, a unionized company with 1,900 employees, wants to contract out maintenance at its largest plant to a vendor that will do the same work in the same facility with its own lower-paid crew, eliminating 45 bargaining-unit jobs. The collective bargaining agreement is silent on subcontracting. What should the VP of HR recommend regarding the union?

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Answer: A

Give the union notice and bargain over the decision, since it turns on labor costs: Correct. SPHR 3.10 / 1.12 — replacing unit employees with a contractor doing the same work under similar conditions to save labor costs is a mandatory subject of bargaining (Fibreboard), so the decision itself, not just its effects, must be bargained before it is made.

Announce the contract and bargain only over effects such as severance and recall: Effects-only bargaining fits decisions such as a partial closure that change the scope of the business; substituting a contractor's crew for the same work is bargainable as a decision.

Proceed without bargaining, because the agreement does not restrict subcontracting: Silence is not a waiver; a union waives its bargaining right only through clear and unmistakable language.

Sign the vendor contract first, then present it to the union for review and comment: Presenting a decision already made is a fait accompli, which does not meet the duty to bargain in good faith.

Subcontracting that replaces bargaining-unit employees with contractors doing the same work, mainly to cut labor costs, is a mandatory subject: give notice and bargain over the decision before acting.

Question 11

The CHRO of Brockway Components (1,300 employees) reviews year-end results. Every unit beat its goal and most managers earned above-target bonuses, yet the company missed its top strategic objective of 95% on-time delivery. Which conclusion best explains this result?

Year-end goal results
UnitUnit goalResult
ProcurementCut material cost per unit 8%Cut 10%
ManufacturingRaise units per labor hour 6%Raised 7%
LogisticsCut freight cost 5%Cut 6%
Customer ServiceKeep first-call resolution at 80% or higher81%
Company on-time delivery: target 95%, actual 84%. Customer churn rose from 7% to 11%.
Show answer & explanation

Answer: A

Unit goals rewarded cost and efficiency, with no shared measure tied to on-time delivery: Correct. SPHR 3.5 — each unit optimized its own cost or efficiency metric (e.g., cheaper materials, cheaper freight), and none was accountable for the enterprise delivery objective.

Bonus payouts were too high and reduced the funds available for operations: No evidence in the data; the issue is what the goals measured, not payout size.

Customer Service failed to resolve enough first calls, which caused the rise in customer churn: Customer Service met its goal; the data does not support blaming that unit.

Unit goals were set too low and should all be raised by the same percentage: Raising the same misaligned targets would push units further toward cost over delivery.

Goals that each unit can meet alone can still miss the enterprise objective; include shared measures tied to the strategic outcome.

Question 12

The CEO of Tavistock Analytics, a 1,500-employee data services firm, wants all staff back in the office five days a week to rebuild collaboration. Hybrid work has been in place for three years, client satisfaction is at a record high, and the engagement survey ranks flexibility as the top reason employees stay. What is the most appropriate recommendation from the CHRO?

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Answer: D

Implement the five-day mandate with a 90-day transition period for adjustment: Executes the mandate despite clear evidence that it threatens the top retention driver.

Advise the CEO to keep the current hybrid policy unchanged, since retention data favor it: Ignores the CEO's collaboration concern; protecting retention without addressing the business goal will not win support.

Survey employees on their preferences and let the majority choose the policy: Abdicates a business decision; a vote does not weigh collaboration or client needs.

Propose a role-based hybrid model with set collaboration days and measure results: Correct. SPHR 3.4 — it addresses the CEO's real concern (collaboration) while protecting the retention driver the data identifies, and it builds in measurement.

A senior HR leader reframes an executive directive around its underlying goal and the evidence, offering an option that meets the goal with less talent risk.

Question 13

The VP of HR at Taverly Systems, a 2,480-employee industrial software firm, reviews the annual inclusion survey alongside turnover and promotion data. Every division received the same inclusion programs last year. Which conclusion is best supported by the data?

Inclusion survey (% favorable) and talent outcomes by division
DivisionHeadcount"I can voice a contrary opinion without fear""Assignments are decided fairly"Voluntary turnoverInternal promotion rate
Operations1,15074%70%11%9%
Finance21071%68%10%8%
Engineering64046%39%19%4%
Sales48069%66%13%8%
Show answer & explanation

Answer: D

Engineering's gap reflects its workforce demographics rather than its management practices: Unsupported: the data contain no demographic breakdown, and the low items (voice and fair assignments) describe how the division is managed.

The company-wide inclusion programs have failed and should be redesigned for every division: Overgeneralizes: three of four divisions score well under the same programs.

Engineering's higher turnover is best explained by the tight labor market for software talent: The market might raise turnover, but it does not explain low voice and fairness scores or the low promotion rate.

Engineering has a local problem that calls for a focused review of its management practices: Correct. SPHR 3.1 — the same programs produced good results in three divisions, so the gap is local. Low voice and fairness scores, high turnover and low promotion all point to Engineering's own practices, which need diagnosis before any fix.

When identical programs yield different results by unit, the cause is usually local practice; diagnose that unit before redesigning everything or taking action against individuals.

Total Rewards

Question 14

The 401(k) investment committee at Oakhurst Financial Services has not reviewed its fund lineup in six years, and several funds charge fees well above comparable options. One committee member argues that no change is needed because participants choose their own investments. What should the CHRO, who chairs the committee, recommend?

Show answer & explanation

Answer: C

Replace the lineup with the recordkeeper's target-date funds to simplify choices: Swapping in one provider's funds without a documented comparison of fees and performance repeats the process failure that creates fiduciary exposure.

Add several low-cost funds while keeping current options for continuity: Leaves the overpriced options in place and still lacks a prudent review process.

Establish a documented review process that benchmarks fees and performance: Correct. ERISA fiduciaries must act prudently and solely in participants' interest, which includes monitoring investment options and fees. Participant direction does not remove the duty to select and monitor the menu, and a documented, regular process is the core evidence of prudence (SPHR 4.3; ERISA §404(a)).

Send participants a fee disclosure and let them decide whether to switch: Fee disclosure is required, but it does not satisfy the committee's duty to monitor the lineup.

Under ERISA, the plan committee owns the investment menu: a documented, regular review of options and fees is required even when participants direct their own accounts.

Question 15

The board of Corliss Packaging approved merit increases effective April 1. The company's fiscal year runs January 1 through December 31. Using the merit guidelines below, what is the total cost of the merit increases in the current fiscal year?

Merit guidelines by performance rating
RatingEmployeesCurrent annual base payrollMerit increase
Exceeds40$3,200,0004.5%
Meets150$10,500,0003.0%
Below10$600,0000%
Enter a whole-dollar amount without the $ sign or commas.
Show answer & explanation

Answer: 344250 dollars

  1. Annualized merit cost = Σ (base payroll × merit %).
  2. Exceeds: $3,200,000 × 0.045 = $144,000. Meets: $10,500,000 × 0.030 = $315,000. Below: $600,000 × 0 = $0.
  3. Annualized total = $144,000 + $315,000 = $459,000.
  4. Increases run April–December, 9 of 12 months: $459,000 × 9 ÷ 12 = $344,250.
  5. Common error: reporting the full annualized cost of $459,000 ignores the April 1 effective date.

Merit cost in the current year = annualized increase × months in effect ÷ 12; the annualized figure is the cost carried into next year's base.

Question 16

The compensation director at Lakemont Insurance is pricing the Senior Data Analyst job, an individual-contributor role, for a pay structure effective January 1, 2027. Lakemont's policy is to pay at the market median. Three surveys report data for the job. Which approach to setting the market rate is most appropriate?

Survey data — Senior Data Analyst
SurveyJob matchOrganizationsMedian baseData effective
AStrong64$98,400Jan 1, 2026
BStrong41$101,200Jul 1, 2025
CPartial: survey job supervises 4–6 analysts9$122,000Jan 1, 2026
Market movement for this job family is projected at 3.5% per year.
Show answer & explanation

Answer: B

Average all three medians equally, then age the result to January 2027: Includes a mismatched source with supervisory scope, inflating the rate above the true individual-contributor market.

Exclude Survey C, age A and B to the structure date, then blend them: Correct. Credible market rates rest on close job matches and adequate samples. Survey C's supervisory scope and nine organizations make it unreliable, and aging A and B to January 1, 2027 puts the remaining sources on a common date before blending (SPHR 4.2; 1.5 credible evidence).

Use Survey A alone because it has the largest and newest sample: Discards a strong, valid match; Survey B is usable once it is aged to the structure date.

Give Survey C half the weight of A and B, then age the blended result to 2027: Down-weighting does not cure a poor match: Survey C prices a supervisory job from only nine organizations, so any weight still inflates the rate.

Screen survey sources for job-match quality and sample size, age all data to a common effective date, and only then blend.

HR Information Management, Safety, and Security

Question 17

Last year, Gilford Metal Works had 592 employees who averaged 2,000 hours each. Its OSHA 300 log shows 13 recordable cases, and its first-aid log lists 9 more minor injuries treated only with first aid. What was the total recordable incident rate?

Enter the rate rounded to one decimal place.
Show answer & explanation

Answer: 2.2 cases per 100 FTE

  1. Incident rate = recordable cases × 200,000 ÷ total hours worked.
  2. Total hours = 592 × 2,000 = 1,184,000.
  3. Only the 13 recordable cases count; first-aid-only cases are not recordable.
  4. 13 × 200,000 ÷ 1,184,000 = 2,600,000 ÷ 1,184,000 = 2.196, which rounds to 2.2.

The OSHA incident rate is recordable cases × 200,000 ÷ hours worked; 200,000 is 100 full-time workers at 2,000 hours, and first-aid-only cases are excluded.

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