SPHR Practice Test 10

Brightline Distribution

Brightline Distribution operates three warehouses with 1,400 hourly and salaried employees and supplies a major e-commerce retailer. Volume rose 45% in the past year. To keep up, the company added mandatory overtime and introduced handheld scanners that track each picker's units per hour. Supervisors post daily rankings and issue written warnings to the bottom 10%.

Most supervisors at the Riverside warehouse were promoted from picker roles within the past year and have had no leadership training. Last week, Riverside employees began passing around union authorization cards, and a union organizer has been handing out leaflets at the entrance. The CEO wants the company to remain union-free but insists that it must not break the law.

In January, before any organizing activity, the board approved a 3% wage increase for all hourly employees at every site, effective next month, as it has done each year. The VP of HR has compiled the data below.