WorkKeys Practice Questions (2026) — Free Sample Questions with Answers

15 free WorkKeys questions from our 150-question bank, grouped by content domain. Each answer explains why the right option is right — and why every wrong option is wrong.

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Applied Math

Question 1

Your plant must replace an air compressor and will keep the new one for 5 years. Model X costs $18,400 and draws 6,200 watts. Model Y costs $21,900 and draws 3,500 watts. Either model will run 2,000 hours per year, and electricity costs $0.14 per kilowatt-hour. Over the 5 years, how much less will the lower-cost model cost in total, counting the purchase price and electricity?

Show answer & explanation

Answer: A

  1. Hours in 5 years: 2,000 × 5 = 10,000 hours.
  2. Formula sheet: 1 kWh = 1,000 Wh. X: 6.2 kW × 10,000 h = 62,000 kWh × $0.14 = $8,680. Y: 3.5 kW × 10,000 h = 35,000 kWh × $0.14 = $4,900.
  3. Totals: X = $18,400 + $8,680 = $27,080; Y = $21,900 + $4,900 = $26,800.
  4. Difference: $27,080 − $26,800 = $280.00 (Model Y is cheaper).

$280.00: Correct. X: $18,400 + $8,680 = $27,080. Y: $21,900 + $4,900 = $26,800. Model Y costs $280.00 less.

$2,744.00: Counted only 1 year of electricity, which makes Model X look cheaper.

$3,500.00: Compared only the purchase prices.

$3,780.00: Compared only the electricity costs.

$7,280.00: Added the purchase-price difference to the electricity difference instead of letting them offset.

Compare total cost of ownership over the whole period: purchase price plus operating cost, with watts converted to kilowatts. Why this is a Level 7 item: a multi-step economic comparison with a unit conversion, where the cheaper purchase is not the better deal.

Question 2

You check the level in an upright cylindrical storage tank like the one shown. The tank is 6 feet across and 8 feet tall, and the liquid inside stands 5 feet deep. One cubic foot holds about 7.48 gallons. Using π = 3.14, about how many gallons of liquid are in the tank?

Storage Tank
6 ft8 ft5 ftLiquid
Upright cylinder; liquid level 5 ft (not drawn to scale)
Show answer & explanation

Answer: C

  1. Radius = 6 ÷ 2 = 3 feet; use the liquid depth, 5 feet, as the height.
  2. Formula sheet: cylinder volume = 3.14 × r² × h = 3.14 × 9 × 5 = 141.3 cubic feet.
  3. Gallons: 141.3 × 7.48 ≈ 1,056.9, about 1,057 gallons.

141: This is the liquid volume in cubic feet; it was not converted to gallons.

352: Forgot to square the radius (3.14 × 3 × 5).

1,057: Correct. r = 3 ft; V = 3.14 × 3² × 5 = 141.3 cu ft; × 7.48 ≈ 1,057 gallons.

1,691: Used the 8-foot tank height instead of the 5-foot liquid depth; this is the full tank.

4,228: Used the 6-foot diameter as the radius.

For a partly filled tank, the "height" in V = 3.14 × r² × h is the liquid depth; halve the diameter, square it, and apply the given gallons-per-cubic-foot factor. Why this is a Level 7 item: cylinder volume from a diameter, implicit information (use the liquid depth, not the tank height), and a conversion factor given in the stem.

Question 3

The floor plan shows the 60-foot back wall of a warehouse. An office already takes up 22 feet of that wall. A new break room will be built right beside the office, with the same 12-foot depth, and it must have exactly 216 square feet of floor space. The rest of the back wall will be the loading area. How many feet of the back wall will be left for the loading area?

Warehouse Floor Plan
Back wall: 60 ft36 ftOffice22 ft × 12 ftBreak room216 sq ftLoading? ftWarehouse floor
Dashed lines show the planned break room (not drawn to scale)
Show answer & explanation

Answer: B

  1. Area = length × width, so length = area ÷ width.
  2. Break room length along the wall: 216 ÷ 12 = 18 feet.
  3. Loading area: 60 − 22 − 18 = 20 feet.

18: This is the break room's length along the wall; you still have to subtract it and the office from 60 feet.

20: Correct. Break room length = 216 ÷ 12 = 18 ft; 60 − 22 − 18 = 20 ft.

32: Divided 216 by the 36-foot building depth instead of the 12-foot room depth.

38: Subtracted only the office and left out the break room.

42: Subtracted only the break room and left out the office.

When an area and one side are known, rearrange A = l × w to l = A ÷ w, using the side that actually belongs to that room. Why this is a Level 6 item: it requires rearranging the area formula, choosing the right dimension from a floor plan, and a further subtraction.

Question 4

You are installing vinyl plank flooring in the L-shaped break room shown. Each box of planks covers 20 square feet, and boxes are sold whole. How many boxes do you need to cover the floor?

Break Room Floor Plan
14 ft18 ft24 ft10 ftBreak room
All corners are right angles (not drawn to scale)
Show answer & explanation

Answer: C

  1. Treat the room as a 24 ft × 18 ft rectangle: 24 × 18 = 432 sq ft.
  2. The missing corner is (24 − 14) = 10 ft wide by (18 − 10) = 8 ft deep: 10 × 8 = 80 sq ft.
  3. Floor area = 432 − 80 = 352 sq ft.
  4. 352 ÷ 20 = 17.6 boxes; round up to 18.

5: Used the perimeter (84 ft) instead of the area: 84 ÷ 20 = 4.2, rounded up to 5.

17: Rounded 17.6 down; 17 boxes cover only 340 square feet.

18: Correct. Area = 24 × 18 − 10 × 8 = 352 sq ft; 352 ÷ 20 = 17.6, so 18 boxes.

22: Used the full 24 × 18 rectangle (432 sq ft) without removing the missing corner.

26: Added the 10 × 8 corner (512 sq ft) instead of subtracting it.

Find an L-shaped area by splitting it into rectangles or by subtracting the missing corner, and find unlabeled sides from the labeled ones. Why this is a Level 5 item: several steps: finding missing side lengths, an area, a division and rounding up.

Question 5

You are a cashier at a deli. A customer's lunch order comes to $17.36, and the customer pays with a $50 bill. How much change should you give back?

Show answer & explanation

Answer: B

  1. Change = amount paid − amount owed.
  2. $50.00 − $17.36 = $32.64.
  3. Check: $17.36 + $32.64 = $50.00.

$17.36: This is the order total, not the change; you still have to subtract it from $50.

$32.64: Correct. $50.00 − $17.36 = $32.64.

$33.64: Did not regroup a dollar for the cents: $50 − $17 = $33, then wrote $1.00 − $0.36 = $0.64 on top of it.

$47.36: Subtracted the smaller digit from the larger in each column instead of regrouping.

$67.36: Added the bill and the total instead of subtracting: $50 + $17.36 = $67.36.

Change is the amount paid minus the total; check it by adding the change back to the total. Why this is a Level 3 item: it is a single subtraction with the two amounts given in order and nothing extra.

Workplace Documents

Question 6

A flood shuts down Supplier's plant. Supplier notifies Buyer in writing the next business day and works to reopen, but it cannot deliver for 50 consecutive days. Based on the agreement shown, which statement is accurate?

Supply Agreement — Sections 4 through 8

This excerpt is from a Supply Agreement between Harbor Lane Foods, Inc. ("Buyer") and Ridgeway Corrugated Supply Co. ("Supplier").

4. Forecasts and Purchase Orders. On or before the fifth business day of each month, Buyer shall provide Supplier a rolling 90-day forecast. The first 30 days of each forecast constitute a firm commitment (the "Firm Period"); quantities for days 31 through 90 are non-binding estimates. Buyer shall issue purchase orders ("POs") covering the Firm Period no later than 15 days before the requested delivery date. Supplier shall accept or reject each PO within 2 business days of receipt; a PO not rejected in writing within that period is deemed accepted, and the requested delivery date becomes the confirmed date.

5. Pricing. Prices are fixed for the Initial Term except as provided in this Section. If the published containerboard index (the "Index") rises or falls by more than 8% from its value on the Effective Date, either party may request a price adjustment by written notice. The then-current price shall be increased or decreased by one-half of the percentage change in the Index, and the adjusted price shall apply only to POs issued 30 or more days after the notice is received. No more than one adjustment may be requested in any 6-month period.

6. Delivery; Service Credits. Supplier shall deliver each accepted PO in full on the confirmed date. A delivery that arrives more than one business day after the confirmed date, or that contains less than 95% of the ordered quantity, is a "Service Failure." For each Service Failure, Supplier shall credit Buyer 3% of the value of the affected PO, up to a total of 10% of the value of all POs delivered in the calendar quarter. Credits are Buyer's sole monetary remedy for Service Failures, except as provided in Section 8.2, and shall be applied to the next invoice rather than paid in cash.

7. Force Majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including fire, flood, labor disputes at third parties, or government action (a "Force Majeure Event"), provided the affected party notifies the other within 3 business days of learning of the event and uses commercially reasonable efforts to resume performance. Deliveries affected by a properly noticed Force Majeure Event are not Service Failures. Increases in the cost of raw materials are not Force Majeure Events.

8. Term and Termination. 8.1 The Initial Term is 24 months from the Effective Date and renews automatically for successive 12-month terms unless either party gives notice of non-renewal at least 60 days before the end of the then-current term. 8.2 Buyer may terminate this Agreement on 30 days' written notice if three or more Service Failures occur in any two consecutive calendar quarters, or if a Force Majeure Event prevents Supplier from performing for more than 45 consecutive days. Upon termination under this Section 8.2, Buyer remains obligated to purchase product covered by POs already accepted but is released from the remainder of the Firm Period. 8.3 Termination does not affect credits earned before the termination date.

Show answer & explanation

Answer: B

Buyer earns a 3% credit for each PO that was not delivered: Deliveries affected by a properly noticed Force Majeure Event "are not Service Failures," so no credits are earned.

Not Service Failures, but Buyer may terminate on 30 days' notice: Correct. Supplier gave notice within 3 business days, so under Section 7 the missed deliveries are not Service Failures. Under Section 8.2, a Force Majeure Event lasting more than 45 consecutive days lets Buyer terminate on 30 days' written notice.

Buyer may terminate only after three Service Failures in two quarters: That is one ground for termination; Section 8.2 gives the 45-day Force Majeure ground separately.

Buyer may not terminate, because a flood is a Force Majeure Event: Section 8.2 lets Buyer terminate when a Force Majeure Event stops performance for more than 45 consecutive days.

Buyer must wait until the term ends and give notice of non-renewal: Non-renewal is one way out, but Section 8.2 allows earlier termination here.

In a contract, a conclusion reached under one section (no Service Failures) can still leave rights open under another (termination). Why this is a Level 7 item: dense contract prose in which the result of Section 7 must be combined with Section 8.2.

Question 7

An excursion alarm sounds in Cold Room B. After closing the door, you notice that one carton on an affected rack is crushed and leaking. Based on the notice shown, what should you do?

Show answer & explanation

Answer: E

Discard the leaking carton, then place HOLD placards on the racks: Section 5 says staff "shall not discard product, even if it appears damaged, while a HOLD is in place."

Move the affected racks to Cold Room A to keep them cold: Placards are applied "without moving product," and held product may not be relocated.

Ask the shift lead to release the undamaged cartons for picking: Only QA may release product under HOLD.

Note the leak on the logger summary and return to picking: The logger summary is the shift lead's end-of-shift task, and held product may not be picked.

Fill out TE-1 and placard the rack, leaving the carton in place: Correct. Section 2 requires recording on Form TE-1 and placing a HOLD placard without moving product, and Section 5 bars discarding damaged product under HOLD.

The notice's general rule about held product (Section 5) applies even to a case it does not describe, such as a leak. Why this is a Level 6 item: a situation the notice never describes must be handled by applying principles from two sections.

Question 8

A customer with an RMA returns a cordless drill 45 days after delivery. The box has been opened, but the drill is unused and all parts are included. According to the procedure shown, what refund should the customer receive?

Return Procedure

Customer Return Procedure — Service Counter

All product returns require a Return Merchandise Authorization (RMA), a number that the Customer Care team issues after confirming that the item qualifies for return. Counter staff may not accept any return without an RMA, even when the customer has a receipt.

Eligibility. Most items may be returned within 30 days of the delivery date. Power tools may be returned within 60 days. Special-order items, cut-to-length materials such as chain or cable, and items marked "Final Sale" on the invoice cannot be returned unless they arrived damaged or defective.

Condition codes. When an item is returned, inspect it and record one condition code on the RMA form:

• Code A — unopened, in the original packaging; return to sales stock.

• Code B — opened but unused and complete; send to the open-box shelf.

• Code C — used, damaged, or missing parts; send to the vendor-return cage.

Refunds. Items with Code A receive a full refund. Items with Code B receive a full refund minus a 15% restocking fee. Items with Code C receive store credit only, unless the customer reports that the item was dead on arrival (DOA), meaning it was damaged or did not work when delivered. DOA items receive a full refund with no fee.

Refunds go back to the original form of payment. If the original payment was cash and the refund is over $200, the refund is mailed as a check within 10 business days.

The service counter is open from 7:00 a.m. to 6:00 p.m., Monday through Saturday. Customer Care can be reached at extension 3100.

Show answer & explanation

Answer: A

A full refund minus a 15% restocking fee: Correct. Power tools may be returned within 60 days, so day 45 qualifies. Opened but unused and complete is Code B, which gets "a full refund minus a 15% restocking fee."

Store credit only: Store credit is for Code C items that are used, damaged, or missing parts; this drill is complete and unused.

A full refund with no fee: A full refund with no fee is for Code A (unopened) or DOA items; this drill was opened.

No refund, because the 30-day limit has passed: The 30-day limit is for most items; power tools have 60 days.

A full refund mailed as a check: Mailed checks are only for cash refunds over $200, and the restocking fee still applies to Code B.

Work through the conditions in order: is the item eligible, which code fits, and what refund goes with that code? Why this is a Level 5 item: a longer procedure with a defined acronym and if-then rules that must be applied to a new case.

Question 9

You must replace a light fixture from an extension ladder, and you need a cordless drill and the new fixture at the top. According to the policy shown, how should you get them up the ladder?

Show answer & explanation

Answer: B

Hold them in one hand and keep two feet and a hand on the ladder: This keeps three points of contact, but the policy says to carry tools in a tool belt or raise them with a hand line "rather than holding them in your hands while you climb."

Use a tool belt for the drill and a hand line for the fixture: Correct. The policy says to "carry tools in a tool belt or raise them with a hand line rather than holding them in your hands while you climb."

Set them on the top rung first, then climb up to them: The policy never mentions setting items on the ladder; it calls for a tool belt or a hand line.

Have a coworker hold the ladder and hand them up to you: The policy mentions a coworker only for standing guard near a doorway or aisle; it says to use a tool belt or a hand line.

Switch to a stepladder so you can hold them as you climb: The tool rule applies on any ladder; changing ladders does not let you climb with tools in your hands.

A policy can rule out a method that seems safe (three points of contact while holding tools); follow the method the policy names. Why this is a Level 4 item: a longer policy with several related rules; you must pick the rule that fits the changed task (carrying tools) over nearby ones that look similar.

Question 10

According to the notice shown, what should you do if an alarm sounds at 11:30 a.m. on March 12?

Notice

Building Fire Alarm Test — Thursday, March 12

The building owner will test the fire alarm system on Thursday, March 12, between 9:00 a.m. and 11:00 a.m. The alarms will sound several times during this period. You do not need to leave the building during the test.

Please follow these steps:

• Before 9:00 a.m., tell any visitors in your area that a test is planned.

• Keep working when the alarm sounds during the test period.

• If an alarm sounds after 11:00 a.m., treat it as a real emergency and leave by the nearest exit.

• If you cannot hear the alarm from your work area, report this to Facilities at extension 4410.

The test will end with an all-clear announcement over the speaker system.

Show answer & explanation

Answer: A

Leave the building by the nearest exit: Correct. The notice says, "If an alarm sounds after 11:00 a.m., treat it as a real emergency and leave by the nearest exit." 11:30 a.m. is after the test period.

Call Facilities at extension 4410 to ask about it: Extension 4410 is for reporting an alarm you cannot hear, not for checking on an alarm.

Keep working until the all-clear announcement: The notice says to keep working only during the test period, which ends at 11:00 a.m.

Tell the visitors in your area that it is a test: Visitors are to be told about the test before 9:00 a.m.; an alarm at 11:30 a.m. is not part of the test.

Wait at your desk for directions from your supervisor: The notice never mentions waiting for a supervisor; it says to leave by the nearest exit.

Match the time in the question to the time limits in the notice before choosing an action. Why this is a Level 3 item: a short, direct notice; the answer is a clearly stated detail whose wording closely matches the text.

Graphic Literacy

Question 11

You are the building operator making a scheduled boiler check. Based on the two gauges and the operating chart, what should you do?

Boiler 2 Gauges — 9:00 a.m.
Steam Pressure051015202530psiWater Temperature100150200250°F
Boiler Operating Chart
ConditionSteam pressureWater temperatureAction
LowBelow 10 psiBelow 180 °FCheck feedwater and burner
Normal10–18 psi180–230 °FNo action; log readings hourly
CautionAbove 18 up to 24 psiAbove 230 up to 240 °FReduce firing rate; log readings
ShutdownAbove 24 psiAbove 240 °FShut down burner; call supervisor
If the two gauges fall in different conditions, follow the more serious one: Shutdown is most serious, then Caution, then Low, then Normal.
Show answer & explanation

Answer: B

  1. Pressure gauge: 5 marks between numbers 5 apart → 1 psi per mark; needle 1 mark past 20 = 21 psi → Caution.
  2. Temperature gauge: 5 marks between numbers 50 apart → 10 °F per mark; needle 2 marks past 200 = 220 °F → Normal.
  3. Different conditions → follow the more serious (Caution): reduce firing rate; log readings.

Take no action; log readings hourly: Temperature (220 °F) is Normal, but pressure (21 psi) is in the Caution range, and the more serious condition rules.

Reduce firing rate; log readings: Correct. The pressure needle is one mark past 20 (marks are 1 psi), so 21 psi, which is Caution (above 18 up to 24). Temperature is 220 °F (two 10° marks past 200), which is Normal. Follow the more serious condition: Caution.

Shut down burner; call supervisor: Shutdown needs pressure above 24 psi or temperature above 240 °F; the gauges read 21 psi and 220 °F.

Check feedwater and burner: This is the Low action; neither gauge is below its Low threshold.

Read each dial with its own mark value, classify each reading, then apply the chart's rule for combining them. Why this is a Level 6 item: two gauges with different scales plus a condition chart make a difficult graphic, used to make a decision.

Question 12

You are a process technician studying whether running the packaging line faster affects quality. Which conclusion is best supported by the scatter plot?

Line Speed and Defect Rate, 12 Test Runs01234530405060708090100Line speed (ft/min)Defect rate (%)
Show answer & explanation

Answer: D

The defect rate stays about the same at every line speed tested.: This is true only for the slower runs; the rate roughly triples above 60 ft/min.

The defect rate rises steadily across the whole range of speeds.: Partly right: the rate does rise at high speeds, but from 40 to 60 ft/min the points go up and down around 1.0–1.4% with no steady rise.

The defect rate falls steadily as the line speed is increased.: This reverses the pattern; the points on the right (faster runs) are the highest.

The defect rate is flat up to about 60 ft/min, then climbs.: Correct. From 40 to 60 ft/min the points stay between about 1.0% and 1.4%; above 60 ft/min each faster run has a higher rate, reaching about 4.4% at 95 ft/min.

Describe a scatter plot section by section; a pattern that holds only over part of the range should be stated that way. Why this is a Level 5 item: interpreting a trend that changes partway through a low-moderate graph.

Question 13

You are the shift supervisor watching the plant's production dashboard. According to the dashboard and its flag rule, which lines should be flagged right now?

Production Dashboard — 10:00 a.m.
LINE 1Output: 182 units/hrTarget: 200 units/hrLast hour: 175 units/hrScrap: 2.4%LINE 2Output: 171 units/hrTarget: 180 units/hrLast hour: 178 units/hrScrap: 3.4%LINE 3Output: 160 units/hrTarget: 190 units/hrLast hour: 168 units/hrScrap: 1.8%LINE 4Output: 225 units/hrTarget: 240 units/hrLast hour: 210 units/hrScrap: 2.9%FLAG RULE: Flag a line if its output is below 90% ofits target, or if its scrap is above 3.0%.
Show answer & explanation

Answer: A

  1. 90% of each target: Line 1 180, Line 2 162, Line 3 171, Line 4 216.
  2. Output below 90%: only Line 3 (160 < 171).
  3. Scrap above 3.0%: only Line 2 (3.4%).
  4. Flag Lines 2 and 3.

Lines 2 and 3: Correct. Line 2: scrap 3.4% > 3.0%. Line 3: 90% of 190 = 171, and output 160 < 171. Lines 1 and 4 pass both tests.

Lines 1, 2 and 3: Line 1's output (182) is above 90% of its target (180), and its scrap is 2.4%, so it is not flagged.

Lines 2, 3 and 4: Line 4's scrap (2.9%) is below 3.0%, and its output (225) is above 90% of 240 (216).

Line 3 only: Line 3 is flagged for output, but this misses Line 2, whose scrap (3.4%) is above 3.0%.

When a rule has an "or," check every tile against both conditions; one failure is enough to flag. Why this is a Level 5 item: a high-moderate dashboard (four tiles, several variables) used to make a decision.

Question 14

You drive a delivery van that leaves from the depot. Using only roads that are open, what is the shortest route distance from the depot to Stop C?

Delivery Area Map
4 mi3 mi4 mi3 mi3 mi2 mi2 miDepotABCDEHighwayLocal roadRoad closed
Letters A–E are delivery stops. Distances are road miles.
Show answer & explanation

Answer: B

  1. Open routes to C: Depot–A–B–C and Depot–D–E–C (B–D is dashed = closed).
  2. Depot–A–B–C = 4 + 3 + 4 = 11 miles.
  3. Depot–D–E–C = 3 + 3 + 2 = 8 miles.
  4. The shorter open route is 8 miles.

6 miles: This adds only Depot–D (3) and D–E (3) and stops at E without the last 2 miles to C.

8 miles: Correct. Depot–D–E–C is 3 + 3 + 2 = 8 miles, shorter than Depot–A–B–C (4 + 3 + 4 = 11 miles).

9 miles: This uses the B–D road (3 + 2 + 4 = 9), but the legend shows that road is closed.

11 miles: This is the open route along the top, Depot–A–B–C (4 + 3 + 4), which is longer.

Check the legend for closed or restricted roads before comparing routes, then add the segment distances for each route. Why this is a Level 4 item: comparing totals for routes on a map with a legend and several pieces of information.

Question 15

You check the fuel in the backup generator's day tank at the start of every shift. According to the level gauge shown, how many gallons of fuel are in the tank?

Generator Day Tank — Fuel Level Gauge
gallonsFuellevel0100200300400500
Each small mark is one division between the numbered marks.
Show answer & explanation

Answer: C

  1. Find the numbered marks on each side of the fuel level: 300 and 400.
  2. Count the divisions between them: 5, so each mark = 100 ÷ 5 = 20 gallons.
  3. The level is 3 marks above 300: 300 + 60 = 360 gallons.

315 gallons: Read each small mark as 5 gallons. The 5 divisions between numbered marks 100 apart make each mark 20 gallons.

330 gallons: Read each small mark as 10 gallons. There are 5 divisions between 300 and 400, so each mark is 20 gallons.

360 gallons: Correct. The fuel level is at the third small mark above 300. Each mark is 20 gallons (100 ÷ 5 divisions), so 300 + 3 × 20 = 360 gallons.

400 gallons: Read the nearest numbered mark instead of the level; the fuel is two marks below 400.

On any scale, work out what one small division is worth (the difference between numbered marks divided by the number of divisions) before counting marks. Why this is a Level 3 item: one simple graphic and one value to locate.

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