WorkKeys Practice Test 3

10 free WorkKeys practice questions in the real exam format, covering the official content areas, with an explanation for every answer.

WorkKeys Practice Test 3Tutor mode

Question 1 of 10

Workplace Documents

Instruction Sheet

Sorting Incoming Mail

Mailroom staff sort all incoming mail by 10:00 a.m. each day. Use these bins:

• Bin 1: Letters addressed to a person by name. Deliver these to the person's mailbox.

• Bin 2: Letters addressed only to a department, such as "Payroll." Deliver these to that department's front desk.

• Bin 3: Packages of any size. Log each package in the package book before delivery.

• Bin 4: Mail with no name and no department. Give these to the mailroom supervisor.

Mail marked "Urgent" goes in the same bin as other mail of its kind, but deliver it first.

A letter arrives addressed to "Accounts Payable," with no person's name on it. According to the instruction sheet shown, where should you put it?