NCIDQ IDFX Practice Test 10

Visioning session: credit union headquarters

A regional credit union is moving its headquarters and main member branch onto two floors of an existing 1970s office building near a transit stop. At the visioning session, the CEO says the space should feel "rooted in the community and open to members" and asks for glass-fronted leadership offices to show transparency.

A staff survey taken before the session found that 58% of employees rate speech privacy in their current offices as poor. The brand manual sets a deep navy and a bright copper as the brand colors.

Other points raised: the move must be complete before the current lease ends in 14 months; the branch needs eight universal-banker stations and a secure cash room; and the building's 30-ft column grid and core will remain.