Privacy Policy
This policy explains what PrepBanq ("we") collects when you use prepbanq.com, why, and the choices you have. We keep it short and only collect what the service needs.
What we collect
- Practice results. Your answers, scores and time per question. Without an account or email these are used only as anonymous statistics that help us improve questions.
- Your email address, if you ask for a scorecard, ask to be told when an exam's full question bank launches, or create an account.
- Account details: your first name (optional), email and password. Passwords are stored only as a salted hash.
- Study settings you choose, like your exam date and study days per week.
- Basic usage counts: which exam pages and tests are viewed, started and finished, with the referring website's domain. These are not linked to you.
We do not use advertising trackers or third-party analytics, and we do not sell or rent personal information.
How we use it
- To show and email your scorecard, keep your progress, build your study plan and award badges.
- To send account emails you need, such as email confirmation and password resets.
- Only if you tick the box (or switch it on in your account): study tips, progress summaries, exam-date reminders and news about PrepBanq, including paid plans when they launch. Every such email has a one-click unsubscribe link.
- To keep the service secure and to improve our questions (for example, spotting a question most people get wrong).
Legal basis (EU and UK visitors)
We use your data to provide the service you asked for (contract), to send marketing email only with your consent, and for security and improving questions (legitimate interests). You can withdraw consent at any time without affecting the service.
Who processes it for us
- Hetzner Online (Germany): hosts our servers and database.
- Resend (United States): delivers our emails.
They process data only on our instructions. Where data leaves the EU, it is covered by the provider's standard contractual safeguards.
Cookies and local storage
We set one cookie when you log in, to keep you signed in. Your browser also stores small items (like test progress and whether you already joined a list) so the site works without asking twice. We use no advertising or tracking cookies.
How long we keep it
Account data is kept while your account exists. Email addresses given for a scorecard or launch notice are kept until you unsubscribe and ask us to delete them, or we no longer need them. Anonymous usage counts are kept as statistics.
Your choices and rights
- Unsubscribe from study tips with the link in any email, or in your account settings.
- Ask for a copy of your data, a correction, or deletion of your account and results by emailing privacy@prepbanq.com.
- Depending on where you live (for example California, the EU or the UK) you may have further rights, including to object to processing or to complain to a data protection authority.
Children
PrepBanq is for people aged 13 and over. We do not knowingly collect data from children under 13; if you think we have, contact us and we will delete it.
Changes and contact
If we change this policy we will update the date above, and tell account holders by email about significant changes. Questions: privacy@prepbanq.com. See also our Terms of Use.