Question 1 of 10
Revenue Cycle Management
Accounts receivable aging, month end (invented data)| Days since final bill | Balance |
|---|
| 0–30 | $4,200,000 |
| 31–60 | $2,100,000 |
| 61–90 | $1,200,000 |
| 91–120 | $900,000 |
| Over 120 | $1,600,000 |
| Total A/R | $10,000,000 |
Discharged, not final billed (DNFB) by hold reason, same date| Hold reason | Balance |
|---|
| Record complete, awaiting coding | $520,000 |
| Awaiting physician documentation (discharge summary or operative report) | $310,000 |
| Claim scrubber edit holds | $180,000 |
| Missing or late charges | $90,000 |
| Total DNFB | $1,100,000 |
The CFO asks the HIM director to bring DNFB down before the end of next month. Based on the reports, which action would MOST reduce DNFB?